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I lost my donation rank

Discussion in 'Support' started by Robby Pyka, Nov 10, 2017.

  1. Last year I donated and got one of the elite ranks then I stopped playing pixelmon for a while and I come back today to see that my rank is gone and I don't know what to do.
     
  2. Hello Robby,
    It seems likely that you were playing on the old 3.5 pixelmon server. We have closed the old server and now only have a Pixelmon generation server. But because the old server has closed your rank will not be able to be transferred to the new server. I'm sorry for any inconvenience this may have caused you.